For Internal user
Issues: cannot connect to drive
1) Is the server on?
2) Do the have security permission to see the drive?
3) Remove and re-add the drive
4) Check if they are on a VPN?
5) remove their credentials from credential manager.
Modified on: Thu, 7 Dec, 2017 at 10:29 AM
For Internal user
Issues: cannot connect to drive
1) Is the server on?
2) Do the have security permission to see the drive?
3) Remove and re-add the drive
4) Check if they are on a VPN?
5) remove their credentials from credential manager.
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